Community Engagement Review

Community Engagement at Glenorchy City Council

Glenorchy City Council has finalised its Community Engagement Review with Council endorsing an updated Community Engagement Framework at its June meeting.

Council undertook the review from October 2022 – June 2023. The review process included 2 consultation periods in which Council heard from over 1,000 community members. This included both online and face-to-face opportunities for people to have their say.

Community engagement refers to the exchange of information between Council and our community and this review provided us with the opportunity to ask the community how they’d like to see this sharing of information occur.

A Working Group was established for the project utilising local knowledge from community members.

We’d like to thank those community members who participated in the review by taking a survey or chatting with us at a pop-up, and also a big thank you to our working group members for helping shape the project.

Council held 6 Community Pop-Ups and a Community Yarn, and information was distributed around the city via direct mail-outs, posters and displays.

Results from the review confirmed that our community see both face-to-face and online engagement opportunities as important. Surveys, Council’s website and the Let’s Talk, Glenorchy online engagement platform are considered important as well. People expressed strong feelings around their democratic right to have their voice heard – if a decision impacts them as a ratepayer or community member, they deserve to be involved.

The Framework consists of four documents: Policy, Guide, Procedures and Toolkit and Brochure. These are available on Councils website.